Category Archives: News

Protected: MAP Meeting 4th May 1-2pm

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What do STPs mean for NHS/health libraries?

At the NW Library Manager’s meeting on 14th March Tracy Bullock, Chief Executive, Mid Cheshire Hospitals NHS FT delivered a talk about the Sustainability Transformation Plan for Cheshire and Merseyside. As my service delivered a number of evidence summaries for our local STP I have spent a lot of time thinking about how we can support our STP team to deliver their plans; also a key message at the HLG Conference in September 2016.

Talking with library colleagues about STPs at the meeting made me start to think about what the plans might mean for library services. At the heart of most STPs is the transformation of health services to deliver the 5 year forward view, so big change within a short timescale. There are lots of drivers out there such as the Carter Review and Knowledge for Healthcare which are looking at economies of scale and how services can be more efficient.

If you wanted to transform library services for your region or STP area, what would you need to consider? Here are some questions to get you started:

  • If you were to start from scratch, what kind of library service would you design?
  • What would library services look like in your region or STP area?
  • Are there any functions which could be shared or centralised?
  • What are the key services which need to be delivered locally?

With all of this in mind, we have decided to add some new pages to the MAP toolkit to pull together some useful resources around some of the key themes that seem to be coming out of the plans, so watch this space!

  • Accountable Care Organisations
  • Transformation
  • Cross system working/Integrated care
  • Reducing emergency admissions

Please let us know if you have anything to add to this list.

Protected: Meeting 22nd March 2017

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Developing People – Improving Care: A national framework for action on improvement and leadership development in NHS-funded services.

Title of driver: Developing People – Improving Care: A national framework for action on improvement and leadership development in NHS-funded services.

Source: National Improvement and Leadership Development Board

Impact on library policy/practice:

  • Library staff should take up the opportunity to attend training which their organisations provide, to develop leadership and talent management skills for the benefit of themselves, their library services and for when working with other libraries and services in wider projects.
  • There may be increased interest in the resources the library can provide to support the in-house development of leadership, talent management, systems leadership skills and training courses. Some libraries may wish to expand their collections in these areas.
  • Libraries may be able to highlight how their provision of literature searching skills training, literature search services and inter-library loan services can ease access to leadership and improvement resources; which the framework indicates can be difficult to access.

Link to main document:


Publication format: PDF

Date of publication: 1 December 2016

Summary of driver: This is the framework developed by 10 organisations that form the National Leadership and Improvement Board, to guide the development of compassionate leadership, systems leadership, quality improvement and talent management skills amongst NHS staff.

This is the first version of the framework – further regular updates are envisioned.

Key features of driver:

  • This is a framework for developing the skills of NHS funded staff at all levels, in clinical and non-clinical roles; and will in future include social care staff.
  • The focus is on developing leadership and improvement skills and knowledge to close gaps identified in the NHS Five Year Forward View:
    • Systems leadership, for cross boundary working and joining up healthcare systems,
    • Quality improvement methods knowledge
    • Compassionate and inclusive leadership
    • Talent management
  • The ultimate aim is that these capabilities will later be represented in senior leadership and management teams.


  • These skills should result in continuous improvement of the healthcare system, patient care, improve population health and value for money, and will develop future leaders.
  • Local organisations are tasked with reviewing their people development strategies, priorities and budgets so that these capabilities can be developed; primarily by: using their existing funding, developing training in-house and sharing knowledge and experience amongst themselves.
  • National oversight bodies see their role as providing to support, supporting structures and schemes, and guidance for the development of these skills.
  • The framework lays out a series of actions for the next 12 months and for 1 – 3 years’ time for national oversight bodies to provide this support, build networks and develop national leadership and management schemes. These actions are mainly for: NHS England, Health Education England, NHS Leadership Academy, NHS Equality and Diversity Council, NHS Improvement, Care Quality Commission, Department of Health and the National Improvement and Leadership Development Board.

Primary audience: Senior managers in NHS organisations and partners, and the organisations making up the National Leadership and Improvement Board.

Date last updated: February 2017

Due for review: February 2018

Group member responsible: FG

Meeting 8th February 2017


Teleconference instructions:

Join at no password required

Dial in : +44-203-478-5289

Access code: 237 585 892

1.Meeting Notes 21st December 2016

2. Standing Item: Marketing Plan review MAP Toolkit marketing plan v2

3. Standing Item: Driver Allocation

4. Standing Item: Usage Statistics

5. Standing Item: Knowledge for Healthcare Update

6. AOB

-Evaluation, polling and surveys



-Health Information Study Day 10th July Leeds – Proposal: Using the MAP Toolkit as a structure for PPI –  40 minute workshop.

NHS Library and Knowledge Services in England

Health Education England (HEE) has published a new policy on NHS Library and Knowledge Services in England.

Impact on library policy/practice: The policy urges NHS organisations to capitalise on the specialist skills of librarians not only in education and research, but also as ‘knowledge brokers’, a role in which librarians share their expertise with teams in the workplace, enabling staff to find, evaluate and use evidence.  There are many examples from across the country where library and knowledge services are embedded in health care teams and enhancing service delivery, enabling transformation and driving innovation.

The policy also signals a move towards developing a “coherent national service”, highlighting a desire to work more collaboratively and across health care systems to reduce duplication and ensure that library and knowledge services are freely accessible to all NHS staff.

Library and knowledge service staff may wish to highlight this new policy to executive teams and senior managers in their organisations.

Source: Health Education England (HEE)

Link to main document 

Publication format: PDF

Date of publication: January 2017

Summary of driver: Applying and embedding knowledge into action is the currency of successful organisations.  HEE recognises the value of NHS librarians to act as knowledge brokers, enabling staff to find, evaluate and use evidence.

Key features of driver:

·         The policy asserts the duty under Health and Social Care Act 2012 to ensure “the use in the health service of evidence obtained from research”. It acknowledges the role of NHS libraries in supplying the evidence base to enhance decision-making relating to treatment options, patient care and safety, commissioning and policy, as well as to support lifelong learning, undertake research and drive innovation.

·         The policy statement sets out key points to ensure the use in health care of evidence gained from research and HEE commitment to:

o   Enable all NHS staff to freely access library and knowledge services so that they can use the right knowledge and evidence to achieve excellent healthcare and health improvement;

o   Invest in NHS librarians and knowledge specialists to use their expertise to mobilise evidence obtained from research and organisational knowledge to underpin decision-making in the NHS in England;

o   Develop NHS library and knowledge services into a coherent national service that is proactive and focussed on the knowledge needs of the NHS and its workforce.

Primary audience: All NHS England organisations, particularly Executives and senior managers

Date last updated:  January 2017

Due for review: 11.1.18

Group member responsible: VT

New year, new MAP!

Map Annie Spratt.jpg

Source: Unsplash, Annie Spratt

As NHS library and knowledge staff, it’s crucial that we remain aware of the latest NHS policy and guidance, so we can exploit opportunities to enhance decision-making and service redesign.  MAP Toolkit helps us do this.

New NHS drivers are summarised specifically for NHS library staff, enabling you to not only save time in reading the entire document, but also to highlight implications for library and knowledge services.  Recently added drivers include Operational productivity and performance in English NHS Acute Hospitals (the Carter Review) and Delivering high quality, effective, compassionate care.

Throughout 2016 we have been facilitating workshops across the UK on ‘How to demonstrate impact in 5 easy steps’.  If you’d like us to work with you to deliver a workshop in your region please contact us.

For 2017 we have launched a new-look site and language for MAP Toolkit; our case studies are now called ‘MAP Stories’ and our project plan template has been re-branded as ‘Ideas Capture’.

MAP Tookit is a resource for you, so please let us know what drivers are currently impacting on your library and knowledge service.

You can follow our work and keep abreast of newly published drivers by following our Twitter account @map_toolkit or signing up for email updates, or if you want to get closer to the action please join the discussion list

Further info available from MAP Toolkit Leads:
Tracey Pratchett,
Victoria Treadway,